Rules of purchase and sale

UAB "Gero serviso garanta" e-mail shop rules

  1. General provisions.

1.1. These rules for the purchase and sale of goods (hereinafter - the Rules) are a binding legal document for the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods from UAB "Gero serviso garanta" e. in the store.

1.2. By placing an order, the buyer confirms that he agrees with these Rules.

1.3. The seller has the right to change, correct or supplement the rules at any time. The buyer is informed about the changes by e-mail. on the store's website. When the buyer is shopping by e-mail the store applies the Rules valid at the time of placing the order.

1.4. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails after creating a shopping cart in the store, specifying the delivery address, choosing the payment method and familiarizing yourself with the Seller's rules, click the "Confirm order" button.

  1. Protection of personal data.

2.1. When ordering goods, the Buyer must specify the Buyer's personal data necessary for the proper fulfillment of the goods order in the relevant information fields provided by the Seller: name, surname, delivery address, telephone number and e-mail address. postal address.

2.2. By confirming the order, the Buyer agrees that 2.1. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. store purpose.

2.3. By agreeing to the Buyer's personal data being processed in the Seller's e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer informational messages necessary to fulfill the order of goods would be sent to the e-mail address.

2.4 The Buyer's personal data may be processed for marketing purposes only if the Buyer himself expresses his consent.

2.5 The Seller undertakes not to disclose the Buyer's personal data to third parties, except when required by the competent State institution in the cases provided for by the laws of the Republic of Lithuania or with the separate written consent of the Buyer.

  1. Buyer's rights and obligations.

3.1. The buyer undertakes to provide complete, complete and correct information in the payment form. If the Buyer provides inaccurate, false or misleading data in the payment form, Gero serviso garanta UAB has the right to cancel the Buyer's order and delete the data.

3.2. The buyer has the right to refuse the goods purchase - sales contract with e. in the store and demand a refund for the goods or replace the goods with quality ones only in the event that the goods received are of poor quality or their packaging was damaged during shipping. Otherwise, the goods are returned or exchanged only with the consent of the Seller.

3.3. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.4. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

  1. Seller's rights and obligations.

4.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.

4.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer within the specified period.

4.3. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the online store without notifying the Buyer in advance.

4.4. The Seller may unilaterally change the terms of these Rules.

  1. Ordering goods, prices, payment procedure, deadlines.

5.1. The contract comes into force from the moment the Buyer clicks the "Confirm order" button, and after receiving the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the Buyer. by post

5.2. Product prices e-mail in the store and in the formed order are indicated in euros.

5.3. The Buyer pays for the goods by making a bank transfer to the bank account specified by the Seller.

5.4. The buyer undertakes to pay for the order within 2 (two) calendar days from the day of order confirmation. The goods are delivered only after receiving the payment for the goods.

5.5. If the buyer does not make the payment within 2 calendar days, the order may be cancelled.

5.6. If the Seller does not violate the Rules and the buyer wishes to return the money paid for the goods that have not yet been delivered, the Seller has the right to return only half of the paid amount.

  1. Delivery of goods.

6.1. The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier), the goods can also be sent by registered mail or parcel terminals (depending on the chosen delivery method).

6.4. The seller sends the goods to the buyer within 2-4 days. d. after payment. The deadlines do not apply in cases where the Seller does not have the necessary goods in stock, and the Buyer is informed in advance about the shortage of the ordered goods.

6.5. By placing an order, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.

6.6. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.

6.7. The buyer must immediately inform the seller if the shipment contains unordered goods or the wrong amount of them, incomplete goods, damaged goods.

6.8. The buyer must e-mail provide the Seller with photos of the damaged parcel and defective item(s) by mail.

6.9. If the buyer does not provide photos, the seller is released from responsibility for the damaged shipment.

  1. Product quality, guarantees.

7.1. Each e-mail the details of the product sold in the store are generally indicated in its description.

7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

  1. Return and exchange of goods.

8.1. The Seller is obliged to replace the goods or return the money paid for them only if the Buyer received poor-quality or damaged goods and provided photos to prove it.

8.2. The buyer must return the poor-quality goods to the seller, for which he wants to recover the money paid or for the seller to replace them with quality ones.

  1. Liability of buyer and seller.

9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the order form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.

9.2. The buyer is responsible for the actions performed using this e-mail. in the store.

9.3. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

9.4. If the Seller's email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or the activities carried out there, does not supervise or control those websites and does not represent those companies and individuals.

9.5. In the event of damage, the guilty Party compensates the other Party for direct losses.

  1. Marketing and information.

10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.

10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only going forward, i.e. from the moment of their execution.

10.3. The Seller sends all messages using the means of communication specified in the Buyer's order form.

10.4. The Buyer sends all messages and questions to the Seller's e-mail. by phone and e-mail specified in the "Contacts" section of the store. email addresses.

10.5. The seller is not responsible if the buyer does not receive information or confirmation messages sent due to internet connection, e-mail service provider network failures, messages falling into the SPAM directory, or due to incorrect data specified by the buyer.

  1. During the general promotion of the entire assortment, other discounts are not cumulative.

  2. Final Provisions.

11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.